Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device.Should I choose credit toward a purchase or an Apple Store Gift Card? If you reject it, your device will be returned to you at no charge. You’ll have the option to either accept this revised quote or reject it. Regardless of how you choose to trade in, if the condition of your device doesn’t match what you described, a new estimated trade-in value will be provided. When everything checks out, we’ll send you an Apple Gift Card via email. If you choose to trade in your current device online for a gift card, we’ll also arrange for you to send it to us. If everything checks out, we’ll credit your original purchase method and send you any remaining balance on an Apple Gift Card via email. Once we receive it, we’ll inspect it and verify its condition. If you accept the trade-in estimate online when you purchase a new Mac, iPhone, iPad, or Apple Watch, we’ll arrange for you to send us your current device.

If you accept the trade-in estimate in the store, we’ll give you instant credit toward a purchase or a gift card you can use anytime. We’ll provide an estimated trade-in value or a simple way to recycle it. Just answer a few questions regarding the brand, model, and condition of your device. Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible device either in a store or online.

Mac mail exchange status